Frequently Asked Questions
Everything you need to know about your cozy experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.
How do I care for my Warmies products?
To maintain the quality of your items, we recommend hand washing with mild detergent and air drying. Avoid high heat to preserve the fabric's softness.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We use high-quality, eco-friendly materials and partner with suppliers who follow fair labor practices.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.